Girls are members of their 2019-2020 Membership Year Girl Scout troop until 11:59pm (Eastern Daylight Saving time) on September 30, 2020. Because they have paid for a full membership year, the system will not remove them from that troop until the year has ended.
We understand that sometimes troops start to form and begin meeting before September 30. The troop leader can always add girls to her troop, via her MyGS account, even if the troop is full.
If the guardian is trying to renew her Girl Scout, we recommend: renewing her membership from your online MyGS account and, when you get to the opportunity catalog screen, select "Unsure". Upon selecting "Unsure", a popup box will appear with the question "Why did you select Unsure?". In this box, please provide the full 5 digit troop number and the name of the troop leader. Once confirming with the troop leader that space is available, we will then be able to move your Girl Scout into her new troop.