Cookie Program FAQs

The Girl Scout Cookie Program will help your Girl Scout unleash her inner entrepreneurial spirit and inspire her to discover her talents and passions. She’ll also join with other Girl Scouts around the globe to take action to change the world.

To help answer all of your important questions about the cookie program with USAGSO, we have our most frequently asked questions listed below. And, as always, if you have any questions not answered on this page, please send us an e-mail at overseascustomercare@girlscouts.org.

General Cookie Program Questions

Who can sell cookies? toggle arrow

These USAGSO communities and their members are eligible to participate in in-person cookie sales.

US military in Asia, Europe, Guantanamo Bay, Bahrain, and Kwajalein
Pago Pago, American Samoa
N. Mariana Islands
US Virgin Islands
Select embassies in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris

Why aren’t cookies sold in my overseas community? toggle arrow

USAGSO operates a limited Cookie Program, which is restricted to sales on U.S. military installations in Asia, Europe, Guantanamo Bay, and Bahrain as well as in the U.S. Virgin Islands, Northern Mariana Islands, American Samoa, and U.S. Embassies in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris. The cookie program is limited to these locations for a variety of reasons, but mainly due to the restrictions around the importation and sale of American food products outside of the United States. Consequently, Girl Scout cookies are only sold at these locations and cannot be sold in your community.

USAGSO would like to offer the cookie program to all of our overseas communities, and we continue to work with GSUSA’s legal team to research future expansion opportunities for our overseas members. If your community can’t sell cookies, check out USAGSO's Entrepreneurship Guidebook for other fun money-earning activities that you can do locally.

When and where are the Girl Scout Cookies selling in USAGSO this year? toggle arrow

2027 Girl Scout Cookie Program Dates:

January 12: Digital Cookie opens for Direct Ship and Girl Delivery preorders (12 a.m. CST)

January 29-March 14: In-person booth sales begin across U.S. military installations in Asia, Europe, Guantanamo Bay, Bahrain and Kwajalein, as well as in the U.S. Virgin Islands, Northern Mariana Islands, American Samoa and U.S. Embassies in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris.

How are Girl Scout Cookies sold? toggle arrow

At USAGSO, Girl Scout cookies are only sold in booths in U.S. military installations and approved U.S. Embassies. Rules and regulations that govern the ability to provide this program restrict door-to-door, “pre-order” or individual girl selling.

The aforementioned rules and regulations do not apply to our members in the U.S. Virgin Islands, Northern Mariana Islands, and American Samoa. Please check the sale dates on our website for more information.

Where can I find cookies? toggle arrow

Get your cookies in person, at a booth or online by checking out the USAGSO cookie map and use the e-mail address to contact and find your favorites today!

How are the proceeds divided? toggle arrow

In-person sales: $6 per package of Traditional Cookies: (Thin Mints, Samoas, Trefoils, Do-si-Dos, Tagalongs, Adventurefuls, Exploremores and Lemon-Ups) means that:

$1.50* goes directly to the OCMT and troop
$1.67 goes to pay the baker and distribution agent
$0.10 goes to recognitions and rewards for the girls
$2.73 goes to leadership development for girls and adults

In-person sales: $6 per package of Specialty Cookies: (Toffee-tastics) means that:

$1.50* goes directly to the OCMT and troop
$3.11 goes to pay the baker and distribution agent
$0.10 goes to recognitions and rewards for the girls
$1.29 goes to leadership development for girls and adults

Digital Cookie sales: $6 per package of Traditional Cookies: (Thin Mints, Samoas, Trefoils, Do-si-Dos, Tagalongs, Adventurefuls, Exploremores and Lemon-Ups) means that:

$1.50* goes directly to the OCMT and troop
$1.82 goes to pay the baker and credit card transaction fees
$0.10 goes to recognitions and rewards for the girls
$2.58 goes to leadership development for girls and adults

Digital Cookie sales: $6 per package of Specialty Cookies: (Toffee-tastics) means that:

$1.50* goes directly to the OCMT and troop
$3.13 goes to pay the baker and credit card transaction fees
$0.10 goes to recognitions and rewards for girls
$1.27 goes to leadership development for girls and adults

For the 2027 Cookie Program, cookie proceeds are divided as follows:

$1.00 per box sold to the troop

$0.50 per box sold to the OCMT

Minimum Requirements to Receive Cookie Proceeds

Communities must have at least two registered OCMT members, one of which is serving as a Cookie Manager, to receive cookie proceeds.

Overseas Management Teams that do not have an OCMT Bank Account may receive their proceeds but are required to provide additional details about their spending plans as well as copies of receipts once funds have been spent (due no later than September 30th).

End-of-year (EOY) finances from the previous cookie season must be submitted; failure to do so will result in denial of both placing a cookie order and receiving cookie proceeds.

*Communities have the opportunity to earn additional proceeds for each box sold. See the Volunteer Cookie Program Guide for more details.

What is an OCMT bank account? toggle arrow

An OCMT Bank Account is a bank account established in the name of USA Girl Scouts Overseas (Community Name) for depositing all OCMT/SU receipts and paying all OCMT/SU expenses. All of the deposits and payments are for Girl Scouts only and should not be commingled with personal or any other non-Girl Scouts transactions.

Why cookie proceeds start at $1.50 instead of $1.60? toggle arrow

This year, USAGSO designed the cookie proceeds to start at $1.50 per box sold. However, OCMTs can earn up to $1.60 per box sold (an additional $.10 per box!) for meeting basic Girl Scout Cookie Program requirements. Follow the Recipe for a Successful Cookie Program found in the Proceeds and Finances section of the OCMT and Volunteer Cookie Program Guide to earn additional proceeds.

Can girls sell cookies on the local economy or at international schools? toggle arrow

Selling cookies on the economy is forbidden. It is in violation of the agreement under which cookies are brought into the overseas locations. Selling cookies on the local economy puts your girls at risk for being stopped by the local police officials and puts the entire Girl Scout Cookie Program at risk for future sales. Please stress this with your girls and parent/guardian/adult volunteers. This restriction does not apply to our members in the U.S. Virgin Islands, Northern Mariana Islands, and American Samoa.

Can girls sell cookies at U.S. Embassies overseas? toggle arrow

For the 2024-2025 membership year, girls who are USAGSO registered members and are affiliated with the U.S. Embassy in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris are permitted to participate in the Girl Scouts Cookie Program and sell cookies in person at those locations.

Currently, we are not in the position to expand the cookie program to additional U.S. Embassies. We will continue researching different shipping options to determine potential expansion opportunities with other U.S. Embassies in the future—stay tuned!

Can I buy Girl Scout Cookies online from USAGSO? toggle arrow

Due to international restrictions, USAGSO operates a limited Digital Cookie Program. With the guidance of GSUSA’s legal team, USAGSO is able to offer the Digital Cookie Program to the following USAGSO members:

All Girl Scouts are eligible for in-person sales in military communities in Asia, Europe, Guantanamo Bay, Bahrain, and Kwajalein and select embassy communities in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris
All Girl Scouts in the EU, USVI, & Mariana Islands
US embassy or consulate affiliated WITH a U.S. address on her GS account if out of the EU

Important: Cookies ordered through Digital Cookie can only be mailed to USA, APO, FPO, or DPO mailing addresses and we are only able to accept U.S. bank credit cards for payment.

We caution against purchasing Girl Scout cookies found for sale online or through various community list sites, such as eBay and Amazon, because GSUSA, USAGSO, and our licensed cookie bakers cannot guarantee the freshness or integrity of these cookies. In many instances, these cookies are expired. Furthermore, purchasing cookies in this way does not support our Girl Scouts participating in the cookie program.

Is USAGSO participating in the Fall Product Program? toggle arrow

This year, USAGSO is not participating in the Girl Scout fall product program. We will continue collaborating with GSUSA’s legal team to research and determine the ability to offer the Girl Scout fall product program in overseas in the future

Does USAGSO offer a rewards program for girls participating in the cookie program? toggle arrow

Yes! Girls who participate in the cookie program whether in-person or Digital Cookie sales are eligible for USAGSO Girl Rewards for all boxes sold combined. At the end of the program, USAGSO places the order for all the girls who earned them with the baker. Then, the baker mails rewards directly to the Overseas Committee mailing address on file to be distributed to the troops down to girls.

Girl Rewards are not available in troops that have opted out for additional proceeds. Please check with your troop to find out if you are eligible to earn Girl Rewards this season. All rewards are cumulative except for Girl Experiences.

USAGSO reserves the right to make substitutions to the item's colors, material or size or to substitute an item of equal or greater value due to changes or challenges in product availability.

What do girls learn from selling cookies? toggle arrow

For many girls, the cookie program is their first experience in setting goals and working with others in a team. Girls learn to meet and greet people and keep accurate financial records. Girls have fun while building self-confidence and learning important life skills.

How do girls feel about participating in the cookie program? toggle arrow

Most girls look forward to the annual cookie program because they see it as "part of the tradition of being a Girl Scout." They also know that proceeds from the sale will help support their activities during the rest of the year. Each girl is challenged to do the best that she can do, to achieve the sense of accomplishment that comes with knowing she contributed to her troop, her Overseas Community and USAGSO.

What is the role of parents, guardians and other family members in the cookie program? toggle arrow

Parents and other family members support Girl Scouts during the cookie program. They provide transportation or assist volunteers with logistics. USAGSO encourages parents to work in partnership with their daughters, supporting girls in their sales activities so that they may take full advantage of the learning experiences offered.

How does the cookie program relate to the mission of Girl Scouting? toggle arrow

The cookie program helps girls develop self-confidence and teaches them important skills such as goal setting and teamwork. This is integral to the Girl Scout mission, which is to help girls from all segments of society realize their potential and become resourceful citizens.

What is the number one reason people don't buy Girl Scout Cookies? toggle arrow

They were never asked! 95% of people say they will buy Girl Scout Cookies if asked and 73% would purchase multiple boxes.

Can Juliettes/Individually Registered Members (IRMs) participate in in-person cookie sales? toggle arrow

Typically, we don't have a lot of Juliettes participating in the cookie program. However, if you have a Juliette in your community, or are a Juliette associated with a cookie-selling Overseas Community, please contact your Overseas Committee in order to be paired up with a troop during the cookie-selling season. There are two option for interested Juliettes:

Only earn the incentives – this is an easier option for a girl who wants to participate in the program, but doesn't have time to do troop activities. With this option, the Juliette would set her own goal and receive the prizes during a troop meeting (or can pick it up from a member of their Overseas Committee).
Earn the incentives and participate in the spring/summer activities supported by the raised cookie money. This option allows the Juliette to briefly be part of a troop and have fun benefiting from the raised funds.

What is Cookies Online Exclusive? toggle arrow

Cookies Online Exclusive is a new Girl Scouts of the USA (GSUSA) offering available through participating Girl Scout councils. The program features two new cookie varieties: an allergy-friendly cookie and a dog cookie that are available exclusively through online ordering and are not sold at cookie booths.

Will USAGSO participate in Cookies Online Exclusive for the 2027 cookie season? toggle arrow

No. USAGSO will not participate in the Cookies Online Exclusive offering for the 2027 cookie season.

Why is USAGSO not participating? toggle arrow

USAGSO is taking additional time to evaluate how this opportunity could best serve our unique overseas communities, including girls, volunteers and customers.

Is participation required for all Girl Scout councils? toggle arrow

No. Each council can decide whether Cookies Online Exclusive is the right fit for their community.

Will USAGSO consider participating in the future? toggle arrow

Yes. USAGSO will continue reviewing feedback and experiences from participating councils and plans to revisit participation for the 2028 cookie season.

Will this affect the 2027 cookie program? toggle arrow

No. The USAGSO cookie program will continue as planned, providing girls with opportunities to build confidence, develop skills and reach their goals.

About Digital Cookie

What is the Digital Cookie platform and how does it work? toggle arrow

Through the Digital Cookie platform, girls flex their entrepreneurial skills by setting up their own Digital Cookie website and selling to family and friends back home. In addition, troops and communities can also create troop Digital Cookie websites to accept credit card payments at cookie booths, offer customers a way to pay online and receive their cookies later, or purchase cookies that are shipped directly from the baker.

Why isn’t Digital Cookie available in my Overseas Community? toggle arrow

USAGSO is aware of the opportunity Digital Cookie brings to communities overseas. We continue to work with Girl Scouts of the USA’s legal team to research and determine regulations in each country to ensure data security and compliance with all pertinent international laws, which also includes regulations imposed by individual countries, in order to determine the ability to offer Digital Cookie in other overseas locations. Even for Overseas Communities on a U.S. military base, the location is still overseas and regulations from the country in which the base is located must be researched to ensure we are in compliance. As soon as we have approval from GSUSA to implement Digital Cookie in other communities we will eagerly inform everyone.

Are you taking booth sales and/or door-to-door sales away? toggle arrow

Booth sales and door-to-door sales to eligible communities are here to stay! Far from replacing the traditional cookie program, the Digital Cookie platform expands and enhances a girl’s experience by giving her a fun new way to learn 21st century skills while providing another way to sell cookies. So, this cookie season, depending on your location, a Girl Scout could approach you through a door-to-door sale, at a booth sale, virtual booth sale, drive-thru sale or through an e-mail invitation to visit her Digital Cookie website.

What new skills do girls learn with the Digital Cookie platform? toggle arrow

Aside from honing in on the Girl Scout Cookie Program’s “5 Skills”—goal setting, money management, people skills, decision making and business ethics—the Digital Cookie platform provides girls an opportunity to get hands-on experience with 21st century skills in areas such as financial literacy, social responsibility, STEM, innovation, ecommerce, entrepreneurship, teamwork, e-mail marketing, data tracking, site setup and managing customer lists—to name just a few!

When do USAGSO Digital Cookie sales start? toggle arrow

Digital Cookie sales begin January 12, 2027 (12 a.m. CST) (Direct Ship and Girl Delivery Preorders) and ends March 14, 2027. The following USAGSO members are eligible to participate in the Digital Cookie program:

All Girl Scouts eligible for in-person sales in military communities in Asia, Europe, Guantanamo Bay, Bahrain and Kwajalein and select embassy communities in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris
All Girl Scouts in the EU, USVI, & Mariana Islands.
U.S. embassy or consulate affiliated WITH a U.S. address on her GS account if out of the EU.

Will all USAGSO Girl Scouts be selling cookies digitally? toggle arrow

At this time, USAGSO is offering the 2026-2027 membership year Digital Cookie Program to the following USAGSO members:

All Girl Scouts eligible for in-person sales in military communities in Asia, Europe, Guantanamo Bay, Bahrain and Kwajalein and select embassy communities in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris
All Girl Scouts in the EU, USVI, & Mariana Islands.
U.S. embassy or consulate affiliated WITH a U.S. address on her GS account if out of the EU.

Why do I need to know a Girl Scout in order to buy cookies online? How can I order cookies online if I don't already know a Girl Scout? toggle arrow

In true Girl Scout style, the girls always initiate the cookie sale. This allows girls to learn from the experience, provide customers with all relevant information about the cookies they are offering (as cookie varieties vary based on location), and most importantly, stay safe by inviting only trusted friends and family members to order through her Digital Cookie site. If you don't already know a Girl Scout, ask around to your friends and family to find a trusted connection!

Can I order cookies online and have them shipped overseas? toggle arrow

Currently, we are not offering the option of shipping cookies overseas. Digital Cookie can only ship cookies to the following locations: APO (Army Post Office), DPO (Diplomatic Post Office) or FPO (Fleet Post Office), U.S. mailing address, Hawaii, Alaska, Guam, Saipan, Puerto Rico and the U.S. Virgin Islands.

How long does shipping typically take? toggle arrow

Approximately 3-10 business days for the customer to receive their order. May be more when shipping to APO/FPO/DPO addresses.

How much does shipping and handling cost in Digital Cookie? toggle arrow

The sale price for all cookies, including specialty cookie Toffee- tastic, is $6 per box. Shipping and handling costs are calculated in tiers starting at $11.99 for 4–8 boxes of cookies. Note that shipping charges do not apply for donated cookies. But don’t worry about doing all that math. Just visit the Digital Cookie site, make your cookie selections and we’ll calculate the shipping for you before you finalize your order.

See rates below:

Package Bracket	Consumer Charge Flat Fee
4-8	$11.99
9-12	$13.99
13-20	$25.98

$5 surcharge to orders shipping to Hawaii, Alaska, Puerto Rico, APO/FPO/DPO, Guam, and US Virgin Islands. The minimum order for direct ship is four packages. Shipping charges do not apply for donated cookies.

Why is Digital Cookie shipping so expensive? Amazon, Walmart and other companies offer shipping at no or low cost? toggle arrow

Girl Scouts of the USA and our Girl Scout councils are nonprofit organizations and are not able to subsidize shipping costs at the same rate as large organizations. When you buy Girl Scout Cookies, the proceeds support a troop in your local community. If we were to further discount shipping, we would have no choice but to pass these costs on to the troops that the Girl Scout Cookie Program benefits.

I just bought Girl Scout Cookies from another link and shipping was cheaper? Why is this more? toggle arrow

Girl Scout Cookies are produced by two different bakers, Little Brownie Baker and ABC. Each baker negotiates rates independently. ABC Bakers’ parent company, Weston Foods, may have been able to negotiate a better rate given the many divisions or brands it owns within its portfolio.

I see some councils are offering promotions on shipping. Why aren’t all councils offering this promotion? toggle arrow

Each of our 111 Girl Scout councils acts as their own independent nonprofit organization, this includes when each participates in the Girl Scout Cookie Program. There are many factors taken into consideration when a council determines when or how to subsidize the shipping costs for its cookie program.

Why can’t you ship with other shipping vendors? I used the United States Postal Service to ship cookies much cheaper. toggle arrow

There may be options to ship smaller quantities of Girl Scout Cookies using a different vendor for a reduced rate. However, in order to account for the quantities of packages shipped, as well as serve the most geographic areas, our current vendor, FedEx, was the best option to serve the largest area at the cheapest cost.

Can I purchase cookies on Digital Cookie with a foreign credit card? toggle arrow

Due to international trade matters, we are only able to accept U.S. bank credit cards for payment at this time.

Where does the money from the Digital Cookie sales go? toggle arrow

As with the traditional Girl Scout Cookie Program, 100% of the net revenue earned from cookie sales will remain with the sale sponsor, USA Girl Scout Overseas. Girls decide how to spend their troop cookie money and reinvest it in their communities through “Take Action” projects and learning experiences, including travel. As a result, customers who purchase Girl Scout Cookies are not only getting a delicious treat—they are also making an important investment in their communities.

How are Digital Cookie proceeds divided? toggle arrow

Digital Cookie sales: $6 per package of Traditional Cookies: (Thin Mints, Samoas, Trefoils, Do-si-Dos, Tagalongs, Adventurefuls, Exploremores and Lemon-Ups) means that:

$1.50* goes directly to the OCMT and troop
$1.82 goes to pay the baker and credit card transaction fees
$0.10 goes to recognitions and rewards for the girls
$2.58 goes to leadership development for girls and adults

Digital Cookie sales: $6 per package of Specialty Cookies: (Toffee-tastics) means that:

$1.50* goes directly to the OCMT and troop
$3.13 goes to pay the baker and credit card transaction fees
$0.10 goes to recognitions and rewards for girls
$1.27 goes to leadership development for girls and adults

For the 2027 Cookie Program, cookie proceeds are divided as follows:

$1.00 per box sold to the troop

$0.50 per box sold to the OCMT

Minimum Requirements to Receive Cookie Proceeds

Communities must have at least two registered OCMT members, one of which is serving as a Cookie Manager, to receive cookie proceeds.

End-of-year (EOY) finances from the previous cookie season must be submitted; failure to do so will result in denial of both placing a cookie order and receiving cookie proceeds.

Communities have the opportunity to earn additional proceeds for each box sold. See the Volunteer Cookie Program Guide for more details.

Can I share my Girl Scout’s Digital Cookie link in a social media group, like a community Facebook group? toggle arrow

No- and here’s why! To keep things fair and honest for all Girl Scouts in our community, Digital Cookie links can’t be shared in public social media groups or community spaces.

The good news? There are still great ways to spread the cookie love! A parent or guardian may share their Girl Scout’s Digital Cookie link on their personal social media page, such as posting on their own timeline or by sending it directly to friends and family through private messages.

Thank you for helping support Girl Scouts in a way that’s kind, fair and respectful to everyone!

Digital Cookie Orders for Customers

What does in-person delivery mean through the Digital Cookie platform? toggle arrow

Depending on your location, in-person delivery allows your order to be delivered face-to-face by a Girl Scout. When a customer selects the in-person delivery option via the Digital Cookie platform, that selection must be first approved by an adult or caregiver. Parental approval may be based on cookie inventory, distance, capacity to deliver to the requested address and whether the girl can meet the estimated delivery time of 6–10 weeks.

Are cookies shipped via regular mail or via a third-party shipping company? toggle arrow

Cookies are shipped using major carrier(s) from the distribution center to your specified shipping address.

Other than shipping and handling, are there any other fees associated with online ordering? toggle arrow

No, there are no other fees other than the cost of cookies. When you pay for shipping and handling, you’re helping empower girls to do more with their cookie earnings. These fees go directly to the vendors who help us make sure your delicious cookies get to you and that the cookie money gets to her troop. That way, she and her friends can go out into their communities and do amazing things.

Can I adjust my order after it has been placed? toggle arrow

Unfortunately, you cannot change your order or update a shipping address after the order has been placed. Once an order is submitted, all sales are final.

How can I track my order? toggle arrow

Once your order is placed, you will receive an e-mail confirmation with order information, including your carrier tracking number.

Are cookies shipped via regular mail or via a third party shipping company? toggle arrow

Cookies are shipped using major carrier(s) from the distribution center to your specified shipping address.

Digital Cookie Registration Information for Parents & Volunteers

How do USAGSO Girl Scouts sign up to participate in Digital Cookie? toggle arrow

Families who meet the eligibility requirements to participate in Digital Cookie will (automatically) receive their Digital Cookie registration email, giving them access to the Digital Cookie platform by January 5, 2027 (12 a.m. CST). The registration e-mail will come from – Sender: “Girl Scout Cookies” <email@email.girlscouts.org> with the subject “Register for the Digital Cookie Platform Today”.

Girls who meet these eligibility requirements will be able to participate in Digital Cookie:

All Girl Scouts eligible for in-person sales in military communities in Asia, Europe, Guantanamo Bay, Bahrain and Kwajalein and select embassy communities in Cairo, Tokyo, Lisbon, Frankfurt, North Athens, Madrid, Sarajevo, Pristina, Rome and Paris
All Girl Scouts in the EU, USVI, & Mariana Islands.
U.S. embassy or consulate affiliated WITH a U.S. address on her GS account if out of the EU

I did not receive the registration e-mail? How can I register for Digital Cookie? toggle arrow

If you did not receive the “Register for the Digital Cookie Platform Today” e-mail, visit digitalcookie.girlscouts.org to request access. Still having trouble getting in? Submit this form.

Why should my Girl Scout use Digital Cookie? toggle arrow

Girl Scouting moves at the speed of girls, and today’s girls are more connected than ever. Girls will learn digital marketing skills through fun games, activities and quizzes and use technology in new and engaging ways. They’ll earn badges along the way and build even more skills than they would with traditional sales alone. Plus, girls can seriously boost their sales by reaching friends and family who might not live nearby.

Do girls receive credit and do troops receive proceeds for boxes sold through Digital Order card? toggle arrow

Yes! All packages sold by a girl through the Digital Order Card count toward her Girl Rewards- unless her troop has opted out of rewards in favor of an additional $0.10 per package in proceeds. Please check with your troop to confirm your eligibility for Girl Rewards this season.

Troops earn proceeds on all packages sold by girls, whether through traditional in-person sales or the Digital Order Card.

For Overseas Management Teams without an OCMT bank account, proceeds can still be received. However, teams must submit a spending plan and provide copies of receipts once funds have been used. These documents are due no later than September 30.

Does USAGSO offer a rewards program for girls participating in Digital Cookie? toggle arrow

Yes! At the end of the program, USAGSO places the order for all the girls who earned them with the baker. Girls who participate in the cookie program whether in-person or Digital Cookie sales are eligible for the USAGSO Girl Rewards for all boxes sold combined. Then, the baker mails rewards directly to the Overseas Committee mailing address on file to be distributed to the troops down to girls.

USAGSO reserves the right to make substitutions to the item's colors, material or size or to substitute an item of equal or greater value due to changes or challenges in product availability.

Does the parent need two e-mail addresses or is both girls under the same account? toggle arrow

Girls under 13 do not need an e-mail address. They will be registered by a parent using the parent’s e-mail address on file at USA Girl Scouts Overseas. Communications from Digital Cookie will be sent to that parent’s e-mail address and will allow the parent to register all girls in her household.

Girls 13 and up require an e-mail address to participate in Digital Cookie. Her e-mail address must be unique to her--it cannot be shared with a sibling or be the same as the parent’s registration e-mail address. That e-mail address is solely for accessing Digital Cookie and will not be visible to customers, to anyone with the site URL or on any website. That e-mail address will never be shared with anyone or used for any other purpose than communications about Digital Cookie. Some parents with concerns may elect to set up an e-mail account for their daughter and simply not share the password.

NOTE: The e-mail address cannot be the same as the parents’ e-mail address. It can be a legit e-mail or a made-up e-mail. Either way, an e-mail address must be present.

Any options for siblings to e-mail together? toggle arrow

Unfortunately, there are not options for siblings to e-mail together at this time.

If I am a volunteer and have a daughter participating in Digital Cookie, can I access my child’s Digital Cookie account under my volunteer Digital Cookie account? toggle arrow

As a volunteer, you will have the ability to “toggle” between your volunteer/leader view and your daughter’s account.

For troops that have multiple leaders/cookie managers, can multiple people see the Leader dashboard? toggle arrow

Yes. Each leader/Cookie Manager will have their login credentials and the ability to see their respective dashboards.

Digital Cookie Volunteer-Specific

Does the Digital Cookie site replace Little Brownie Baker? toggle arrow

Digital Cookie does not replace eBudde. Digital Cookie is a platform Girl Scouts can use to sell cookies to their customers. eBudde is the order management system developed by Little Brownie Baker to manage the cookie program sales. Note that entries made in eBudde automatically sync with the Digital Cookie platform.

How does Digital Cookie payment work for communities? toggle arrow

Digital Cookie payments are recorded as payments made directly to USAGSO. For Direct Ship orders and online donations to Soldier's Angels, each purchase counts as an additional box sold. The $6 payment is credited to USAGSO, and $4.50 per box is charged to cover fulfillment, resulting in $1.50* per box in proceeds.

For Girl Delivery, In-Hand sales through the mobile app, and digital donations fulfilled from local inventory, the sale does not increase total boxes sold. Instead, these transactions provide a way to collect payment electronically for cookies already included in your inventory (in-person cookie selling communities). The customer's $6 payment is credited directly to USAGSO, while the $4.50 cost of the cookies has already been applied through your inventory invoice.

Note: Local digital donations must be reported via the Cookie Closeout Form after the sale ends.

For Overseas Management Teams without an OCMT bank account, proceeds can still be received. However, teams must submit a spending plan and provide copies of receipts after funds have been used. These documents are due no later than September 30.

*Communities may also earn additional coupons for each box sold. See the Volunteer Cookie Program Guide for details.

When does our community need to pay for our cookies? toggle arrow

Just like in booth sales, OCMTs earn $1.50* for each box of cookies sold through the Digital Cookie program ($1.00 to the troop, $0.50 to the OCMT). This split provides clear visibility into both troop and OCMT proceeds.

Troops participating in the cookie program without an affiliated OCMT will still receive their $1.00 per package troop proceeds and remain eligible to earn any applicable troop-level additional proceeds. However, because there is no affiliated OCMT, the $0.50 per package OCMT portion will be retained by USAGSO.

The cookie invoice and payment instructions will arrive via e-mail the week of April 12.

Digital Cookie proceeds will be deducted from the final amount due of the community’s cookie booth sales. The OCMT is responsible for distributing the proceeds to the troops accordingly.

*Communities have the opportunity to earn additional proceeds for each box sold. See the Volunteer Cookie Program Guide for more details.

Can the troop leader approve orders if the parent/guardian has not? toggle arrow

No.

How do donations (Gift of Caring) work in Digital Cookie? toggle arrow

Cookie donations received through Digital Cookie will be handled by the Overseas Committee (OC) from their troop's inventory. The OC will donate those cookies to a local charity of their choice, military organizations or to first responders within their community.

If an OC does not have cookies in their inventory for donations coming through Digital Cookie, those donations will be handled by USAGSO at the end of the program to be donated to Soldiers’ Angels, a charitable organization that provides aid, comfort and resources to the military, veterans and their families in the States and abroad.

Can I share my troop or community's Digital Cookie link in a social media group, like a community Facebook group? toggle arrow

Yes, but before you do, keep things fair and honest for all Girl Scouts in your community and only share a Community Link or Troop Cookie link after receiving approval from your OCMT.

Thank you for helping support Girl Scouts in a way that’s kind, fair and respectful to everyone!

Can our troop create our own version of a Girl Scout Cookie? toggle arrow

No. Girl Scout Cookie names, recipes, packaging and related branding are protected trademarks and cannot be recreated, copied or marketed as official Girl Scout Cookies.

Can we sell merchandise featuring Girl Scout Cookie names or logos? toggle arrow

Not unless the merchandise is produced through a GSUSA-licensed vendor. Girl Scout logos, cookie names and trademarks cannot be used on products made by non-licensed vendors.

Can we partner with a local business to create a co-branded product? toggle arrow

Not without official GSUSA approval. Co-branded items that combine Girl Scout trademarks with a local business's branding require authorization from GSUSA.

How can we creatively promote our Digital Cookie site? toggle arrow

There are many fun and compliant ways to promote your Digital Cookie link, including:

Creating girl-led videos

Sharing personal stories and goals

Posting creative social media content

Highlighting troop activities and achievements

Can we make themed treats for community events? toggle arrow

Yes. Troops can create fun, community-themed treats for events or approved money-earning activities. Just be sure not to market, name or represent them as Girl Scout Cookies.

Are there alternatives to selling products? toggle arrow

Absolutely. Troops can offer experiences such as:

Workshops

Troop-led learning sessions

Patch activities

Community engagement events

These activities can be great ways to share skills and build community connections.

Can we create custom Girl Scout-themed merchandise? toggle arrow

Yes, as long as you work with a GSUSA-licensed vendor. Licensed vendors help ensure that all trademark and branding requirements are met.

Can local businesses support our troop? toggle arrow

Yes. Local businesses can partner with troops in non-branded ways, such as:

Donating event space

Hosting troop events

Providing sponsorships

Supporting community activities

What's the best way to stay creative while remaining compliant? toggle arrow

Focus on girl-led storytelling, community engagement, unique experiences and approved promotional activities. Creativity is encouraged, but official Girl Scout trademarks, cookie names, recipes, packaging and logos must always be used in accordance with GSUSA guidelines.

Where can I go if I'm unsure whether an idea is permitted? toggle arrow

If you have questions about trademarks, partnerships, merchandise or promotional activities, check with your assigned USAGSO Membership Manager and the USAGSO's product program team before moving forward.

They can help ensure your idea aligns with Girl Scout and GSUSA guidelines.

Using Digital Cookie

Do parents approve each edit of the girl’s site? toggle arrow

Yes, on the site setup page. However, girls can update their offline sale and goals on their home page without parent approval.

What happens if parents/guardians forget to approve an order? toggle arrow

The order will revert to the customer’s second choice that they selected at checkout.

Digital Cookie Safety Information

Is participating in the Digital Cookie platform safe for girls? toggle arrow

The Digital Cookie platform emphasizes the safety of both girls and customers. Before girls are allowed to set up their site, they are required to learn about Internet safety through our “Safe Selling for Smart Cookies” video. In addition, girls take an Internet Safety Pledge and parents/caregivers agree to our Terms and Conditions before using the web-based platform. Parents/caregivers must also approve all updates and changes girls make when customizing their Digital Cookie site.

Is it safe to enter my credit card information on girls' Digital Cookie platforms? Is there protection against data breaches? toggle arrow

Our systems are fully Payment Card Industry (PCI) compliant, and consumers can feel absolutely confident that their financial information is not stored. Both the online and mobile platforms of Digital Cookie transmit financial data to credit card processors and “scrub” credit card and other identifiable information from the systems.

Are consumers able to find girls' Digital Cookie sites by searching online? toggle arrow

No. We take girls’ safety very seriously! In true Girl Scout style, the girls always initiate the cookie sale. This allows girls to learn from the experience, provide customers with all relevant information about the cookies they are offering, and—most importantly—stay safe. Girls have pledged to only share their Digital Cookie personalized URL with trusted friends and family members.

Will Girl Scouts use my information in any other way aside from confirming my order and delivering my cookies? Will my personal information be shared with third parties? toggle arrow

We will not use your information other than to place, confirm and deliver your order. We do not share personal information with third parties. For purposes of clarity, individuals whose information is obtained by GSUSA through any alternate means shall not be subject to this exception.