The Girl Scout Cookie Program will help your Girl Scout unleash her inner entrepreneurial spirit and inspire her to discover her talents and passions. She’ll also join with other Girl Scouts around the globe to take action to change the world.
To help answer all of your important questions about the cookie program with USAGSO, we have our most frequently asked questions listed below. And, as always, if you have any questions not answered on this page, please send us an e-mail at overseascustomercare@girlscouts.org.
General Cookie Program Questions
Who can sell cookies? 
Why aren’t cookies sold in my overseas community?
When and where are the Girl Scout Cookies selling in USAGSO this year?
How are Girl Scout Cookies sold?
Where can I find cookies?
How are the proceeds divided?
What is an OCMT bank account?
Why cookie proceeds start at $1.50 instead of $1.60?
Can girls sell cookies on the local economy or at international schools?
Can girls sell cookies at U.S. Embassies overseas?
Can I buy Girl Scout Cookies online from USAGSO?
Is USAGSO participating in the Fall Product Program?
Does USAGSO offer a rewards program for girls participating in the
cookie program?
What do girls learn from selling cookies?
How do girls feel about participating in the cookie program?
What is the role of parents, guardians and other family members in the
cookie program?
How does the cookie program relate to the mission of Girl Scouting?
What is the number one reason people don't buy Girl Scout Cookies?
Can Juliettes/Individually Registered Members (IRMs) participate in
in-person cookie sales?
About Digital Cookie
What is the Digital Cookie platform and how does it work?
Why isn’t Digital Cookie available in my Overseas Community?
Are you taking booth sales and/or door-to-door sales away?
What new skills do girls learn with the Digital Cookie platform?
When do USAGSO Digital Cookie sales start?
Will all USAGSO Girl Scouts be selling cookies digitally?
Why do I need to know a Girl Scout in order to buy cookies online? How
can I order cookies online if I don't already know a Girl Scout?
Can I order cookies online and have them shipped overseas?
How long does shipping typically take?
How much does shipping and handling cost in Digital Cookie?
Why does Digital Cookie shipping cost so much?
Why is Digital Cookie shipping so expensive? Amazon, Walmart and other
companies offer shipping at no or low cost?
I just bought Girl Scout Cookies from another link and shipping was
cheaper? Why is this more?
I see some councils are offering promotions on shipping. Why aren’t all
councils offering this promotion?
Why can’t you ship with other shipping vendors? I used the United States
Postal Service to ship cookies much cheaper.
Can I purchase cookies on Digital Cookie with a foreign credit card?
Where does the money from the Digital Cookie sales go?
How are Digital Cookie proceeds divided?
Digital Cookie Orders for Customers
What does in-person delivery mean through the Digital Cookie platform?
Are cookies shipped via regular mail or via a third-party shipping company?
Other than shipping and handling, are there any other fees associated
with online ordering?
Can I adjust my order after it has been placed?
How can I track my order?
Are cookies shipped via regular mail or via a third party shipping company?
Digital Cookie Registration Information for Parents & Volunteers
How do USAGSO Girl Scouts sign up to participate in Digital Cookie?
I did not receive the registration e-mail? How can I register for
Digital Cookie?
Why should my Girl Scout use Digital Cookie?
Do girls receive credit and do troops receive proceeds for boxes sold
through Digital Order card?
Does USAGSO offer a rewards program for girls participating in Digital Cookie?
Does the parent need two e-mail addresses or is both girls under the
same account?
Any options for siblings to e-mail together?
If I am a volunteer and have a daughter participating in Digital Cookie,
can I access my child’s Digital Cookie account under my volunteer
Digital Cookie account?
For troops that have multiple leaders/cookie managers, can multiple
people see the Leader dashboard?
Digital Cookie Volunteer Specific
Does the Digital Cookie site replace Little Brownie Baker?
How does Digital Cookie payment work for communities?
When does our community need to pay for our cookies?
Can the troop leader approve orders if the parent/guardian has not?
How do donations (Gift of Caring) work in Digital Cookie?
Using Digital Cookie
Do parents approve each edit of the girl’s site?
What happens if parents/guardians forget to approve an order?
Digital Cookie Safety Information
Is participating in the Digital Cookie platform safe for girls?
Is it safe to enter my credit card information on girls' Digital Cookie
platforms? Is there protection against data breaches?
Are consumers able to find girls' Digital Cookie sites by searching online?
Will Girl Scouts use my information in any other way aside from
confirming my order and delivering my cookies? Will my personal
information be shared with third parties?
