myGS- Your online Girl Scout account, myGS, will be unavailable November 18 through approximately December 7. All users should take care to visit and review your account, update household information (if needed), and renew any expired memberships before November 18. Watch for an email from Girl Scouts in early December announcing the debut of our refreshed member account management system, updated login information, and instructions on how to access your refreshed Girl Scout account (myAccount).
Member Guide for the Upcoming System Wide Refresh
Supporting Girl Scout Volunteers and Member Households through Go-Live
Preparing for Girl Scouts Upcoming System Downtime
Earlier this month, we shared information about our upcoming system refresh and plans to debut an enhanced member account management system. It’s true! Girl Scouts is on track to pull back the curtain and Go-Live with myAccount in early December—just a short time away—and we want to make sure that our volunteer and member communities are ready!
While much of the downtime period is set to occur the week of Thanksgiving, a time when troops and volunteers often take a break to be with family and friends, we know that Girl Scouts and volunteers are always on the go and we want to make sure that you are aware of the downtime, its potential to impact your Girl Scout plans, and steps you can take before November 18th to prevent any surprises.
Starting November 18 at
11:59 PM EST, Girl Scouts will begin system-wide updates that will
temporarily restrict the ability to complete many volunteer and
member related tasks and pause access to
- Volunteer Toolkit (VTK)
- gsLearn (volunteer online training platform)
- Looker (service unit admin team reporting resource)
- New membership registrations and membership renewals
What should you do to prepare?
Check out our Member Guide for a detailed look at how this might impact you or review your role(s) below to see what you can do to prepare for the system update.