Dear Cookie Selling Communities,
As you may have heard
from stateside councils and volunteers, Little Brownie Bakers (LBB) is
experiencing national supply chain disruptions. The good news is that
this will not impact our cookie orders for in-person sales.
Communities that ordered cookies this fall (for United States Virgin
Islands, this winter) should receive their full order as scheduled.
Unfortunately, supply chain disruptions will impact digital cookie
sales – which are shipped directly from LBB to the customer. LBB
anticipates fulfillment of shipped Digital Cookie orders beginning
February 27, 2023.
In response to these LBB disruptions,
USASGO will still launch Digital Cookie as planned on February
3 for booth pickup, donation, and mobile orders; however, delays
will be present in the direct Digital Cookie orders shipped from LBB
to consumers (available beginning February 27). Until February 27,
Girl Scouts of the USA (GSUSA) will modify the Digital Cookie
platform, informing customers when they order, that shipping is not
currently available. On/After February 27, 2023, the Digital Cookie
system will update to include a shipping delivery option.
We are working with GSUSA to provide troops and girls with
resources and marketing assets to mitigate the impact on our
customers. Prior to February 27, we encourage girls within in-person
selling communities to contact friends, family, and customers for
booth pickup, donation, and mobile orders. After February 27, girls
may contact non-local customers needing cookies shipped
directly.
Digital Cookie sales will end on March 19 as
originally scheduled. Communities interested in extending sales until
April 10, may elect to do so by filling out THIS FORM by March 10, 2023. Note: if your
community opts to extend, rewards and invoicing will take up to two
weeks to process after the extended sales end.
We
sincerely apologize for the inconvenience this causes to our
communities. We know that cookie sales are critical when funding Girl
Scout programs, and we at USAGSO and GSUSA are working hard with LBB
to ensure a successful season for our girls. As always, we know that
these proceeds are necessary to power amazing experiences year-round
for Girl Scouts all over the world.
Updates regarding the national Girl Scout Cookie Shortage
08 Dec 2022
